Customer Account Specialist

Using excellent customer service skills, this employee greets, assists and solicits customers in the office and on the telephone. The Customer Account Specialist is often the customer's first impression of American General Financial Services, making this one of our most important positions.

Job duties include:

• Provides customer service by greeting, assisting and soliciting persons entering the office or persons contacting the office by phone
• Receives and processes credit and employment verifications and records information obtained
• Performs administrative tasks in processing insurance products at the direction of a licensed agent
• Performs routine transactions on an on-line terminal, processes payments and disbursements
• Prepares reports, types correspondence and transaction documents, maintains files, handles mail, notarizes documents and handles their recording and filing

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Equal Opportunity Employer